To protect your rights and interests,Do not trade privately!99%Fraud of、Dispute caused by private transaction,Problems arising from private transactions are not managed by the platform。

User privacy policy


Important reminder:

Welcome to use our products and services!We understand the importance of personal information to you,Your trust is very important to us,We will provide full protection for your personal information security according to the requirements of laws and regulations and the best practices of the industry。In view of this,Zongzhige Formulation《Privacy Policy》(Hereinafter referred to as“This Policy/This Privacy Policy)To help you fully understand:


This policy applies to Zongzhige products and services,Including Zongzhige official website(The domain name isshopxo.net)ShopXOApp store、Zongzhige system and some functions of Zongzhige/Services are integrated in affiliated companies as third-party services(See definition clause)and/Or other third-party intelligent hardware、In software or service。For example, our affiliated companies(See definition for scope)The products or services provided by Zongzhige are used in the products or services of but no independent privacy policy is set,This policy also applies to this part of products or services。


It should be noted that,This privacy policy does not apply to services provided to you by other third parties through the aforementioned web pages or clients or applets or official account。For example, you can use third-party applications or services through vertical grid,Or third-party services and products rely on Zongzhige products to provide you with services,The information you provide to a third party does not apply to this policy。


Before using Zongzhige products or services,Please carefully read and thoroughly understand this policy,Use relevant products or services after confirmation of full understanding and consent,If you have any questions about this privacy policy,You can contact us through our published contact information。Once you start using Zongzhige products or services,That means you have fully understood and agreed to this policy,That means you have agreed that we will collect according to this privacy policy、handle、storage、use、Share and protect your personal information。


Part I definition

(one)【Vertical grid】Zongzhige refers to Shanghai Zongzhige Technology Co., Ltd., which develops and provides Zongzhige products and services, and related related companies established in the future。

(two)【Zongzhige Service】Zongzhige service refers to the Zongzhige system developed and served by Zongzhige、ShopXOApp stores and other services help customers improve their operational efficiency and profitability in the new e-commerce era。

(three)【personal information】Personal information refers to all kinds of information recorded electronically or otherwise that can identify the identity of a specific natural person or reflect the activities of a specific natural person, either alone or in combination with other information。

(four)【Personal Sensitive Information】Personal sensitive information includes ID card number、phone number、Personal biometric information、Bank account number、Property information、Track、Transaction information、14Under(contain)Personal information of children。

(five)【Personal information deletion】Personal information deletion refers to the act of removing personal information from the system involved in the realization of daily business functions,Keep it unreachable、Status of access。

(six) Unless otherwise agreed,Definitions used in this policy and《User Agreement》The definitions in have the same meaning。


Part II Privacy Policy

1、How we collect and use your personal information;

2、How we useCookieAnd similar technologies;

3、How we share、transfer the possession of、Publicly disclose your personal information;

4、How do we protect your personal information;

5、How do you exercise your personal information rights;

6、How we deal with children's personal information;

7、How your personal information is transferred globally;

8、How to update this policy;

9、How to contact us。


one、How we collect and use your personal information

When you use our products and/Or service,We need/Your personal information that may need to be collected and used includes the following two types:

1. To provide you with our products and/Basic functions of or services,You must authorize us to collect、Necessary information for use。If you refuse to provide corresponding information,You will not be able to use our products and/Or service;

2. To provide you with our products and/Or additional functions of the service,You can choose to authorize us to collect、Information used。If you refuse to provide,You will not be able to use the relevant additional functions normally or achieve the functional effect we intend to achieve,But it will not affect your normal use of our products and/Basic functions of or services。

You understand and agree:

To bring you a better product and service experience,We are making continuous efforts to improve our technology,Then we may introduce new or optimized functions from time to time,May need to be collected、Use new personal information or change the purpose or method of personal information use。This,We will update this policy by、pop-up notification、The purpose of collecting corresponding information will be explained to you by means of page prompts、Scope and usage,And provide you with a way to choose your own consent,And collect with your consent、use。

We will,Collect and use your personal information:


(one)Help you become our user

1、Basic services

Use our services for registered accounts,You need to provide your mobile number、Password is used to create an account。If you only need to use Browse、Search Service,You do not need to register as our member and provide the above information。

For services that can only be used through login account,We may verify your membership based on the above information you provide,Make sure we are serving you。

2、Additional services

Special interests:If you choose to provide your real name、Gender、Date Of Birth 、Residence、nickname、head portrait、ID number、WeChat and merchants customize the personal data that you need to fill in but is not necessary for registration,We can provide you with personalized services。among,To ensure transaction recognition,Your nickname、The avatar will be displayed publicly。

Authorized Login:We may share your account information with a third party with your consent(head portrait、Nickname and other information prompted on the page),It allows you to easily register or log in a third-party account。in addition,We may obtain your third-party account information from a third party according to your authorization,And bind it with your Zongzhige account under Zongzhige,Enables you to log in directly through a third-party account、Use our products and/Or service。We will use your relevant information within the scope of your authorization。

3、Account information display:If you have a Zongzhige account,We may display your above personal information in Zongzhige merchant,And the operations you perform on Zongzhige or the products and services associated with Zongzhige account,Including centralized display of your profile through the personal center page、Preferential interest、Transaction Order。We will respect your choice of Zongzhige Personal Center Account。


(two)Provide you with product or service information display

When you use our service,To identify the abnormal status of the account,We may automatically collect your usage and store it as network log information,include:

Device Information:We will install and/Or specific operation in use,Receive and record information about the equipment you use(includeMACaddress、Equipment model、Operating system version、devices setting up、Unique device identifier、Equipment environment、Software and hardware characteristic information of mobile application list)、Information about the location of the equipment(Including those authorized by youGPSLocation andWLANAccess point and base station sensor information)。

Service log information:When you use the products or services provided by our website or client,We will automatically collect your detailed usage,Save as service log,Include browsing、Click to view、Search Query、Collection、Add to Cart、transaction、After sales、Follow and share information、Publish information,as well asIPaddress、Browser Type、Telecommunication operators、Use language、Date and time of visit。

To understand the product suitability,We will install and/Or specific operation in use,Receive and record information about the equipment you use(Including equipment model、Operating system version、devices setting up、Unique device identifier、Equipment environment、Software and hardware characteristic information of mobile application list)。

To provide you with more convenience、Information display more in line with your personalized needs、Search and push service,We will automatically collect your detailed usage,Save as service log,Include browsing、Click to view、Search Query、Collection、Add to Cart、transaction、After sales、Follow and share information、Publish information,as well asIPaddress、Browser Type、Telecommunication operators、Use language、Date and time of visit,Extract your preferences,And produce indirect crowd portraits based on feature tags,For presentation、Push information and possible commercial advertising。

 

(three)Help you complete order placement and order management

When you are in our products and/Or sales in service/Order specific goods and/Or service,We will generate and purchase this product and/Or service order。In the process of placing an order,We will collect the name of the consignee、Ship To Address、Contact number of consignee,At the same time, the order will specify the purchased goods and/Or service information、Specific order number、Order creation time、Amount payable,We collect this information to help you successfully complete the transaction、Secure your transaction、Query order information、Provide customer service and after-sales service and other purposes that we clearly inform。

You can order goods and/Or service,You need to provide the above-mentioned personal information of the actual subscriber。

To facilitate you to understand and query order information and manage order information,We will collect the order information generated in the process of using our services to show you and facilitate your order management。

You can fill in additional/Select to include other contact numbers、Additional information, including time of receipt, to ensure accurate delivery of goods or services。

 

(four)Customer service and dispute settlement

When you contact us or offer after-sales service、When applying for dispute resolution,To ensure the security of your account and system,We need you to provide the necessary personal information to verify your membership。

For the convenience of contacting you、Help you solve problems as soon as possible or record solutions and results of related problems,We may save your communication with us/Call log and related contents(Including account information、Order information、Other information you provide to prove relevant facts,Or your contact information),If you inquire about specific orders、Complaints or suggestions,We will use your account information and order information。

In order to provide services and improve the reasonable needs of service quality,We may also use your other information,Including the relevant information you provided when you contacted the customer service,The questionnaire reply information you sent to us when you participated in the questionnaire survey。

 

(five)Provide you with security

To improve the security of your use of our services,Protect your or other users' or the public's personal and property from infringement,Better prevent phishing websites、cheat、Network vulnerabilities、computer virus、network attack 、Security risks such as network intrusion,More accurately identify violations of laws and regulations or vertical rules of relevant agreements,We may use or integrate your account information、Transaction information、Device Information、Service log information and information that we have obtained your authorization or shared according to law,To comprehensively judge your account and transaction risk、Authenticate、Detect and prevent security incidents,And take necessary records according to law、audit、analysis、Disposal measures。


(six)other

1、If the information you provide contains other users' personal information,Before providing these personal information to Zongzhige,You need to ensure that you have obtained legal authorization。

2、If we use the information for other purposes not specified in this policy,Or use the information collected for a specific purpose for other purposes,Or we can actively obtain your personal information from a third party,Will get your consent in advance。If we obtain your information indirectly from a third party,We will explicitly ask the third party in writing to collect personal information after obtaining your consent according to law before collection,And inform you of the shared information,And sensitive information shall be confirmed by you before being provided to us for use,Require a third party to make a commitment to the legitimacy and compliance of the source of personal information,If the third party violates,We will definitely require the other party to bear corresponding legal liabilities;meanwhile,Our professional security team will strengthen the security of personal information(Including sensitive information reporting、Encrypted storage of sensitive information、Access control, etc)。We will use no less protective means and measures than we have for our own users' personal information to protect the indirectly obtained personal information。

3、Exceptions to obtaining authorization

You fully understand and agree,We collect、The use of your personal information does not require your authorization,And we may not respond to your correction/modify、delete、cancellation、Withdrawal of consent、Request for information:

(1)And national security、Defense and security related;

(2)And public safety、Public Health、Important public interest related;

(3)And criminal investigation、prosecution、Related to judicial or administrative law enforcement, such as trial and judgment enforcement;

(4)To protect your life or that of others、Property and other major legal rights and interests, but it is difficult to obtain my consent;

(5)Your personal information disclosed to the public;

(6)Collecting personal information from legally disclosed information,Such as legal news report、Government information publicity and other channels。

(7)According to the requirements for signing and performing relevant agreements or other written documents with you;

(8)Used to maintain the products provided and/Or necessary for the safe and stable operation of the service,For example, finding、Disposal of products and/Or service failure;

(9)Necessary for legal news coverage;

(10)It is necessary for academic research institutions to carry out statistics or academic research based on public interest,When providing the results of academic research or description,The personal information contained in the results is de identified;

(11)Other circumstances stipulated by laws and regulations。

Please be informed,According to applicable laws,If we take technical measures and other necessary measures to deal with personal information,It makes the data receiver unable to re identify specific individuals and cannot recover,Or we may de identify the collected information、Statistical analysis and prediction,Used to improve the content and layout of Zongzhige service,Provide product or service support for business decisions,And improve our products and services(Including machine learning or model algorithm training using anonymous data),The use of such processed data does not need to be notified to you and your consent。

4、If we stop operating Zongzhige products or services,We will stop collecting your personal information in time,Notify you of the notice of stopping operation in the form of one by one delivery or announcement,And delete or anonymize the personal information related to the closed business held by us。


two、How we use Cookie And similar technologies

(one)Cookie

To ensure the normal operation of the website、Get you a more relaxed access experience、Recommend the content you may be interested in,We store on your computer or mobile device Cookie、Flash Cookie,Or browser(Or associated application)Other provided usually contain identifiers、Local storage of site name and some numbers and characters(General“Cookie”)。With the help of Cookie,The website can store your preferences or products in the shopping cart and other data。

If your browser or browser add-on allows,You can modify the Cookie To accept or reject usCookie。But if you do,In some cases, it may affect your safe access to our website,And you may need to change user settings every time you visit our website。


(two)Cookie Similar technologies

exceptCookieOutside,We will also use website beacons on the website、Pixel Label、ETag Other similar technologies。for example,The email we send you may contain an address link to our website content,If you click the link,We will track this click,Help us understand your product or service preferences,So that we can actively improve the customer service experience。Website beacon is usually a transparent image embedded in website or email。With pixel tags in email,We can know whether the email is opened。If you do not want your activities to be tracked in this way,You can unsubscribe from our mailing list at any time。

ETag(Entity Label)It is transmitted behind the Internet browser and Internet serverHTTPProtocol Header,ReplaceableCookie。ETagCan help us avoid unnecessary server load,Improve service efficiency,save resources、energy,meanwhile,We mayETagTo record your identity,So that we can better understand and improve our products or services。Most browsers provide users with the function of clearing browser cache data,You can clear the corresponding data in the browser settings function。But please note,If disabledETag,You may not enjoy a relatively better product or service experience。


three、How we share、transfer the possession of、Publicly disclose your information

(one)share

We will not cooperate with companies other than Zongzhige service providers、Organizations and individuals share your personal information,Except for the following:

1、Sharing under legal circumstances:We may、litigation、Dispute resolution needs,Or by administration、Requirements of judicial organs according to law,Share your personal information externally。

2、Share with explicit consent:With your explicit consent,We will share your personal information with others。

3、Share when you actively choose:You purchase goods or services through Zongzhige,We will follow your choice,Share the necessary transaction related information in your order information to the suppliers of relevant goods or services,To meet your transaction and after-sales service needs。

4、Shared with related companies:To facilitate us to provide you with products and services based on Zongzhige account,Recommend information you may be interested in,Abnormal identification of member account,Protect the personal and property safety of Zongzhige's affiliated companies or other users or the public from infringement,Your personal information may/Or its designated service provider。We only share necessary personal information,And subject to the purpose stated in this privacy policy,If we share your personal sensitive information or the affiliated company changes the use and processing purpose of personal information,Your authorization will be sought again。

5、Share with authorized partners:We may entrust authorized partners to provide you with certain services or perform functions on our behalf,We will only、proper、necessary、given、Share your information for a clear purpose,Authorized partners can only have access to the information they need to perform their duties,And shall not use this information for any other purpose。at present,Our authorized partners include the following types:

(1)advertisement、Authorized partners of analysis services。Except with your permission,Otherwise, we will not provide your personally identifiable information with advertising、Partner sharing of analysis services。We will entrust these partners to deal with information related to advertising coverage and effectiveness,But will not provide your personally identifiable information,Or we can de identify the information,So that it doesn't recognize you personally。Such partners may combine the above information with other data legally available to them,To implement the advertising services or decision-making suggestions we entrust。

(2)supplier、Service providers and other partners。We send information to suppliers that support our business、Service providers and other partners,These supports include the technical infrastructure services entrusted by us、Analyze how our services are used、Measuring the effectiveness of advertising and services、Provide customer service、Payment facilitation or academic research and investigation。We will obtain the application program interface of relevant information for authorized partners(API)、Software tool development kit(SDK)Carry out strict safety inspection,And agree strict data protection measures with authorized partners,Make it follow the purpose of our entrustment、Service Description、This privacy policy and any other relevant confidentiality and security measures to deal with personal information。

(two)transfer the possession of

We will not transfer your personal information to any company、Organizations and individuals,Except for the following:

1、Transfer with express consent:With your explicit consent,We will transfer your personal information to other parties;

2、Consolidation of service providers in Zongzhige、Acquisition or bankruptcy liquidation,Or other involving merger、Acquisition or bankruptcy liquidation,If personal information transfer is involved,We will ask new companies that hold your personal information、The organization continues to be bound by this policy,Otherwise, we will ask the company、Organizations and individuals ask you again for authorization。

(three)Public disclosure

We will only,Publicly disclose your personal information:

1、Get your explicit consent or based on your active choice,We may publicly disclose your personal information;

2、If we determine that you have violated laws and regulations or seriously violated relevant agreements and rules of Zongzhige,Or to protect the personal and property safety of users or the public,We may disclose your personal information according to laws and regulations or with your consent,Including relevant violations and the measures taken by Zongzhige Platform against you。

(four)share、transfer the possession of、Exceptions to obtaining prior authorization for public disclosure of personal information

In the following cases,share、transfer the possession of、Public disclosure of your personal information does not require your prior authorization:

1、And national security、Defense and security related;

2、And public safety、Public Health、Important public interest related;

3、And criminal investigation、prosecution、Related to judicial or administrative law enforcement, such as trial and judgment enforcement;

4、To protect your life or that of others、Property and other major legal rights and interests, but it is difficult to obtain my consent;

5、Your personal information disclosed to the public;

6、Collecting personal information from legally disclosed information,Such as legal news report、Government information publicity and other channels。Please be informed,According to applicable laws,If we take technical measures and other necessary measures to deal with personal information,It makes the data receiver unable to re identify specific individuals and cannot recover,Sharing of such processed data、transfer the possession of、Public disclosure requires no further notice to you and your consent。


four、How we protect your information

(one)We have adopted industry standards、Reasonable and feasible security measures to protect your information,Prevent unauthorized access to personal information、Public disclosure、use、modify、Damaged or lost。for example,When exchanging data between your browser and serverSSLProtocol encryption protection;We also provideHTTPSProtocol security browsing mode;We will use encryption technology to improve the security of personal information;We will use a trusted protection mechanism to prevent personal information from being attacked maliciously;We will deploy the access control mechanism,Try to ensure that only authorized personnel can access personal information;And we will hold security and privacy training courses,Strengthen employees' awareness of the importance of protecting personal information。

(two)We have the industry's advanced data centric、Data security management system around data life cycle,From organization building、system design 、Personnel management、Improve the security of the whole system in multiple dimensions in terms of product technology。at present,Our important information system has passed the evaluation of network security level protection above three。

(three)We will take reasonable and feasible measures,Try to avoid collecting irrelevant personal information。We will only retain your personal information for the period required to achieve the purposes described in this policy,Unless the law requires mandatory retention。

After your personal information exceeds the retention period,We will delete your personal information according to the requirements of applicable laws,Or make it anonymous。

(four)The Internet is not an absolutely safe environment,When using Zongzhige service,We strongly recommend that you do not send your information by any communication method not recommended by Zongzhige。You can establish contact and share with each other through our services。When you create communication through our services、When trading or sharing,You can choose to communicate independently、The object of transaction or sharing,As a way to see your transaction content、Contact information、Third parties who exchange information or share content and other relevant information。

When using Zongzhige service to conduct online transactions,You will inevitably disclose your personal information to the counterparty or potential counterparty,Such as contact information or address。Please properly protect your personal information,Provide to others only when necessary。If you find that your personal information, especially your account or password, has been leaked,Please contact Zongzhige customer service immediately,So that we can take corresponding measures according to your application。

Please note that,Information you voluntarily share or even publicly share when using our service,Personal information or even sensitive personal information that may involve you or others。Please think more carefully,Whether to share or even publicly share relevant information when using our services。

Please use a complex password,Help us to ensure the security of your account。We will try our best to ensure the security of any information you send us。If our physics、Destruction of technical or management protective facilities,Cause unauthorized access to information、Public disclosure、Tamper or destroy,Cause damage to your legal rights and interests,We will bear corresponding legal liabilities。

(five)After an unfortunate personal information security incident,We will inform you according to the requirements of laws and regulations:Basic information and possible impact of security incidents、Measures we have taken or will take、Suggestions to prevent and reduce risks on your own、Remedies for you, etc。Event related information will be sent by email、letter、Telephone、Push notification and other methods to inform you,When it is difficult to inform individual information subjects one by one,We will take reasonable measures、Publish announcements in an effective way。

meanwhile,We will also,Report the disposal of personal information security incidents。


five、How you manage your information

You have the following rights to your personal information:

(one)You have access to your personal information,Except for exceptions stipulated by laws and regulations。If you want to exercise data access,You can access it yourself in the following ways:

Account information——If you want to access or edit your profile information and payment information in your account、Change your password、Add security information or close your account, etc,You can perform such operations by visiting the Zongzhige webpage。

search message——You can access or clear your search history in Zongzhige and related websites、View and modify interests and manage other data。

If you cannot access these personal information through the above link,You can contact our customer service at any time。We will30Reply to your visit request within days。

(two)You have the right to correct your personal information;

(three)You have the right to delete your personal information,You can log in to Zongzhige account,Click the account you need to cancel,When you confirm to delete your account information,We will delete your information,You shall bear the loss arising from the simultaneous disappearance of your rights and interests or assets;

(four)You have the right to change the scope of your authorization and consent。

You can access and update the above information through the homepage of Zongzhige website。

If you think that Zongzhige is collected in violation of the law、Use of your personal information,You can contact us through Zongzhige customer service。


six、How do we deal with minors' information

In e-commerce activities, we presume that you have corresponding civil capacity。If you are a minor,We ask you to ask your parents or guardians to carefully read this privacy policy,And use our services or provide us with information with the consent of your parents or guardians。

For the use of our products or services with the consent of parents or guardians to collect personal information of minors,We will only、Used with the explicit consent of parents or guardians or when necessary to protect minors、share、Transfer or disclosure of this information。


seven、How your information is transferred globally

Personal information collected and generated by our operations in the People's Republic of China,Stored in China,Except:

1、The applicable law has clear provisions;

2、Get your explicit authorization;

3、You conduct cross-border transactions and other personal initiatives through the Internet。

For the above situations,We will ensure that your personal information is adequately protected according to this privacy policy。


eight、How to update this privacy policy

Our privacy policy may change。

Without your explicit consent,We will not limit your rights under this privacy policy。We will publish any changes to the privacy policy on a special page。

For major changes,We will also provide more significant notifications(Including that we will notify you and even provide pop-up prompts through Zongzhige website publicity)。

Major changes referred to in this policy include but are not limited to:

1、Significant changes have taken place in our service model。For example, the purpose of processing personal information、Type of personal information processed、How to use personal information, etc;

2、Significant changes have taken place in our control rights。For example, changes in information controllers caused by mergers and acquisitions;

3、Personal information sharing、Changes in main objects of transfer or public disclosure;

4、Significant changes have taken place in your right to participate in personal information processing and the way you exercise it;

5、Our responsible department for handling personal information security、Changes in contact information and complaint channels;

6、The personal information security impact assessment report indicates that there are high risks。

We will also archive the old version of this privacy policy on the special page of Zongzhige website,For your reference。


nine、How to contact us

We have set up a personal information protection department,If you have any questions about the content of this policy、Comments or suggestions,Or personal information may be disclosed,You can use thefuxiang.gong@qq.comContact us,We will15Reply to your request within days。

If you are not satisfied with our reply,In particular, you think that our personal information processing has damaged your legitimate rights and interests,You can also seek solutions by bringing a lawsuit to the court with jurisdiction in the defendant's domicile。


Warm prompt ×
The product has been successfully added to the shopping cart!
Shopping Cart Total 0 Items
GoCart